Shipping & Returns

Shipping

Free shipping in Finland, sent with a tracking number. 

All orders are shipped through the Finnish Postal Office (Posti) and usually  takes about 2 days. You will receive a tracking number to your email once the order has been shipped. 

Shipping costs to Europe are 10€. You will receive a tracking number to your email once the order has been shipped. 

Payment

Pay with Credit Card and PayPal. 

All prices include Finnish VAT (24%).

Refund policy

If you are not satisfied with your purchase, you can return it within 14 days of delivery. Before returning the product please email hello@jaanamoona.com

Product(s) must be returned unused in their original packaging. You are  responsible for the return costs. After we have received the returned products, we will refund the price of the order. Please note that the transaction may take a few business days.

Important note: All goods must be returned in their original state and packaging.  Liability will not be accepted for the return of damaged goods.